What to expect at my initial Chiropractic appointment

On your first appointment we ask that you fill out your intake paperwork online through Jane App or arrive 15 minutes early to complete the form in our waiting area. We also recommend to wear comfortable clothing. Anticipate approximately 45 minutes with the chiropractor.

During your appointment you will meet the doctor face to face and they will take a full comprehensive medical history and get a better idea of your goals for treatment. They will then do a physical examination to determine the source of your pain or injury. The doctor will explain their exam findings and give you a proper diagnosis and their suggested treatment plan. Additionally, they will cover preventative care education, after which you will receive a full treatment as time allows.

At the end of your treatment you will be given homecare suggestions and exercises to do until your next appointment.

do you take ICBC Claims

Yes, we offer ICBC care as an approved provider with the ICBC Recovery Network. If you’ve been involved in a motor vehicle accident, we’re here to help. You can access chiropractic, massage, and other rehabilitation services right away—no referral required. Our team provides a thorough initial assessment to understand your injuries and create a personalized treatment plan, and we handle direct billing to ICBC as a courtesy. Our goal is to make your recovery as smooth, supported, and stress-free as possible.

Where are you located

We are located on Lonsdale Ave and 13th St. East, in the Centerview building alongside Whole Foods. You can find us at 138 13th St. E Suite #250. Pay parking is available at the Whole Foods parkade; and the parking fee is reimbursed, if you are shopping and utilizing their business.

What is your cancellation policy

Your appointment time has been reserved just for you and although things can come up that may inhibit you from attending, missed appointments or those cancelled with less than 24 hours notice will be charged the following fees: 1st time – fee is waived, 2nd time – 50% of appointment fee, 3rd time – full appointment fee.

What is Chiropractic care

A hands-on, non-invasive, and drug-free practice that safely and effectively helps relieve pain and improve the body’s overall function; uses various treatments depending on your needs, from manual ‘hands-on’ adjustment techniques to soft tissue therapy.

Do you take Worksafe

We do not currently work with WorkSafeBC.

Who can recieve care

We offer integrative healthcare for the whole family.

do you take extended benefits

The majority of extended health care policies integrate coverage for complimentary practitioners, including Chiropractic. Individual plans may vary, let us check your coverage. We also offer direct billing.

Partial coverage is available through MSP for those who qualify, up to 10 visits per year.

What are your hours

Our current business hours are Monday/ Wednesday 9:00 am – 5:30 pm, Thursday 9:00 am – 5:00 pm, Friday 9:00 am – 4:00 pm and every other Saturday 9:00 am – 4:00 pm.

Is Parking available

Pay parking is available at the Whole Foods parkade; and the parking fee is reimbursed, if you are shopping and utilizing their business.

How do I book an appointment

Booking is available online, as well as through our receptionist during business hours. Please call 604-980-4215 or email nvchiropractic@outlook.com

Do you direct bill

We direct bill for a wide range of insurance providers, see here.

Patients are responsible for the full cost of their treatment. While we offer direct billing to many insurers, coverage is not guaranteed. Any portion not paid by your insurer—including co-pays, deductibles, or denied claims—remains the patient’s responsibility and is due at the time of service.

How long will I need care

For general wellness, a visit every two to four weeks works well for most people. However, if you’re recovering from an injury or managing pain, you will need adjustments more frequently at first. Regular visits can help reduce discomfort and support your long-term health goals.

Do i need to fill out an intake form

We ask that you fill out your intake paperwork online through Jane App or arrive 15 minutes early to complete the form in our waiting area.

Do i need a referral

No medical referral is necessary or required,
but always accepted.

What is your fee schedule

Currently, Initial visits are $140, and subsequent visits are $80. Subsequent visits that are 1 year since care are $110, as they require additional time.